Vertically focused on Positive Client Outcomes
Geutebrück offers Professional Services including:
Programming, Pre-Configuration and Staging
Geutebrück Certified Engineers can preconfigure and program each solution before shipping, to the customized needs and exact specifications of each end-user client. Each component of the system is appropriately labeled and staged for seamless deployment. This optional service saves both time and money and ensures the system is properly configured from the start.
Acceptance Testing , Certification and Program Management
Having a Factory Certified Solutions Engineer on-site during the installation provides valuable knowledge and expertise which is proven to result in a clean and professional commissioning. Using the Certified Solutions Engineer’s expertise in this capacity as well as in the role of Program Management is vital, especially when multiple integrations or complex customizations are required.
Service Level Agreements (SLA’s)
To support our Certified Integrator Partners who have mandatory Service Level Agreements (SLA’s) with their end-user clients, Geutebrück also offers optional SLA’s that can support those partners with 24/7 on-call Solutions Engineers.
Software Maintenance Agreements (SMA’s)
In the ever-changing world of cybersecurity and the threats in the world of IoT and OT systems used for safety and security, keeping the software used by those systems up to date has never been more important. Geutebrück makes it easy by offering flexible and affordable options for its software maintenance and support.
Certified Training Services
In any advanced technology-based solution like Geutebrück, training allows the integrator, administrators, managerial and operational users to maximize the value and potential the solutions provide. Contact us for details on the various levels of Certified Training offered.
Lifecycle Management & Planning Services
A lot of thought and preparation goes into the initial design, engineering and deployment of physical security solutions, like an Integrated Video Security Management Solution by Geutebrück. Often overlooked however, is lifecycle management and planning for the future. With over 50 years’ experience, we are experts in lifecycle planning. We offer seamless upgrades where you never have to purchase new software, as one example. So let us help you plan and understand how to best protect and future proof your investment.